We now offer E-Alerts and Shared Account services. Contact our office for more information. PLEASE NOTE: FEDERAL REGULATIONS LIMIT TRANSFERS FROM SAVINGS ACCOUNTS TO SIX PER CALENDAR MONTH BY MEANS OF PREAUTHORIZED, AUTOMATIC, TELEPHONE OR INTERNET INSTRUCTION.
Changes to Rates: We have lowered our new auto rates to as low as 1.99% for 48 months with a credit score of 750+. Our personal loan rates are lower also. Call us for your qualifying rate and term.
Vehicles that the Credit Union has for sale will be offered by auction at Tidewater Auto Auction located ....656 S Military Hwy, Va Beach VA, 23464, phone; 757-487-3464, email; info@twaa.com. If you are interested please contact Tidewate Auto Auction. __________________________________________________________
Netbranch Draft View changes New laws that change the way merchants are processing your checks have made changes in NetBranch draft view.
Drafts you cannot view; ACH Automated Clearing House (ACH) is an electronic network for financial transactions in the United States. Merchants that use this method to clear your check will not appear as a draft view. You can identify this type of transaction if the Merchant’s name or code name follows the draft number.
Drafts you can view; If a draft has a trace code behind the draft # as “xxxxxxxx” then it should be available to see in draft view.
All "CU SERVICE CENTERS" ( 5 locations in Hampton Roads) are full service with no fee ATM for withdrawing monies by members. Several other credit unions like ABNB, NAE, which participate in the "Service Center Outlet" program will allow you to use inside tellers or drive thru free of charge to make deposits and withdrawals from your account. Their standalone ATM will allow you to withdraw monies if you first agree to their local fee charge which is withdrawn from your account. Standalone ATMs that display CU24 or Money-Pass do not charge a local fee for withdrawals by NFDFCU members. Remember that NFDFCU allows members two free ATM / Debit withdrawals a calendar month from any machine, after those a $2.00 charge for all other ATM withdrawals.
Our ATM location at N.F.R. Training Center (Thole St. next to Station 9) is free to our member accounts (cash withdrawals only). Other ATM locations $2.00 per transaction after 2nd free each month.
Sign up for e-statements today on Netbranch (Web Account Access) and enjoy the benefits of electronic statements;
Receive your statement days sooner. We will e-mail your statement the next business day after your statement period ends.
E-Statements are secure. Just think about how many people handle your paper statement before it reaches you by mail. With E-Statements your personal information goes straight from the cu to your personal computer.
Your E-Statement looks like your paper statement. E-Statements are sent as attached PDF files viewable using Adobe Reader, Foxit Reader, and other free readers that are available for download.
Easier to archive your statements. Do you have boxes of old paper statements taking up valuable space in your closets? With E-Statement you can archive all of your statements right on your computer. Print them out any time you need to, and you'll never have to hang on to a paper copy. For added peace of mind and convenience you can also archive the files to floppy disk or CD.
Better for the environment. We distribute over 3,000 statements monthly, ranging in size from one page to more than ten pages each. With E-Statements no paper statements are generated. And once you receive your statement by e-mail, you can print only the pages you need—if you need to print them at all.
Sign up Today...GO to Netbranch and on the left side click Services and drill down; / Options / Service Options / Service Enrollment / E-Statements.
_________________________________________________________ The Credit Union has partnered with Auto Smart to help members research vehicle info, pricing and as as well as local dealers who have the inventory you might be interested in for a new auto, truck, etc.
Click here Auto Smart and you are taking the first step to find a better deal on your next vehicle purchase. By taking advantage of the information and resources available on the website we hope to make your auto buying experience easier and more satisfying, as well. _________________________________________________________
Updated Privacy Policy released, See it futher down the page. _________________________________________________________
Bill Payment program has a new makeover... Please take a look if you use the product I hope you will find it easier to work. If you are not a user of the FREE Bill Payment service give it a look see at the great video we have linked to below:
Friday Hours....9am-5pm _________________________________________________________ ALL CHECKS ARE SUBJECT TO A HOLD WHEN USING THE CREDIT UNION SERVICE CENTERS _________________________________________________________
HomeMortgage rates have dropped to record lows. Contact our professional mortgage advisor, Pattie Edgerton of Prospect Mortgage by phone (757)409-3100 or email pattie.edgerton@prospectmtg.com _________________________________________________________
Pay your bills Online I hope you will take opportunity to sign up for the Online Bill Payment Service........................... Fast. Easy. Secure. . . And it's FREE! No stamps or envelopes to buy, No trips to the post office Typical example: 4 payments mailed a month x 12 months =48 checks 1 box of envelopes $3.00 48 first class stamps $20.16 cost of share drafts or checks $4.80 time required to complete the monthly task.. priceless
Total $27.96 saved by you!!
1.Take a few minutes to watch the tour of the Bill Pay program.(See the link below) Then log on to NFDFCU Web Account Access and click Bill Payments under the Services heading in the left hand column. You will then be presented with the terms and conditions page. 2. Read and Agree to the Terms and Conditions. Pay your bills in minutes, and save money too. All you need is an share draft account and our FREE Online Bill Pay service. Click Here to Tour our Bill Pay program _________________________________________________________
Welcome
Thank you for choosing Norfolk Fire Federal Credit Union. For your convenience, after hours requests may be made by website application, email or phone call to the credit union. After hours deposits may be made at the drop box located in the lobby of our office, or at any credit union service center location. You may also make use of our 24-hour Automated Audio Response Bank By Phone System. The Local ARU number is (757) 857-4420. You may also call the Toll Free ARU at 1 (877) 768-5408.
Our Credit Union is a member-owned not for profit financial organization. Our mission is to serve our most precious assets, which are our members and their families. Our staff and volunteers are dedicated to providing our members with the best possible financial services while maintaining the credit union long-term financial stability. Our commitment is to provide fair and honest service with a friendly, caring attitude while striving to meet or exceed our members' expectations. WE EXIST: not for profit, not for charity, but for SERVICE.
Norfolk Fire Dept. Federal Credit Union’s Pledge to You; We believe that your privacy should never be compromised. At the same time, we want to offer you the array of financial products and services you need to accomplish your financial goals. We believe we can do both by adhering to the provisions of this privacy notice.
Information We Collect; Nonpublic personal information is information about you that we obtain in connection with providing a financial product or service. Such information includes, for example, account balance, income, assets, insurance premiums, payment history and overdraft history.
We may collect nonpublic personal information about you from the following sources; Information that you provide to us, such as on applications or other forms. Information about your transactions with us, our affiliates or others. Information from others, such as credit bureaus, read estate appraisers, and employers.
Our Security Procedures To maintain security of member information, we restrict access to your personal and account information to persons who need to know the information to provide you products or services. We maintain physical, electronic and procedural safeguards to guard information.
Information We Disclose Norfolk Fire Department FCU does not disclose nonpublic personal information about you to any companies that are not members of our corporate family (“third parties”), except as permitted by federal law, specifically Title V of the Gramm-Leach-Bliley Act of 1999.
The confidentiality of your nonpublic personal information will continue to be maintained consistent with this privacy notice even if you decide to close your accounts, your account becomes inactive, or when you otherwise cease to do business with us.
Norfolk Fire Department FCU works with a variety of third parties to bring you financial services. We disclose information about you as necessary to fulfill these third party services agreements. For example, we may disclose information about you to third parties that assist us in servicing or maintaining your loan or deposit account, or other business relationships, such as printing checks or billing you for insurance premiums.
We may also disclose information about you to governmental entities, such as sending dividend statements to the IRS, and to other third parties, such as credit bureaus, or in response to subpoenas.
We may disclose all of the information we collect, as described in this document, to third parties that perform marketing services on our behalf or to other financial institutions, such as insurance providers, with whom we have joint marketing agreements, in order to make a variety of financial services available to you.
These third parties must agree to strict confidentiality provisions to assure the protection of your information. Because we already limit the sharing of your non-public personal information as outlined above, no action is necessary on your part to limit such sharing.
Fair Credit Reporting Act Disclosure We share information about you with our affiliates. Under the Fair Credit Reporting Act, you may direct us not to share certain credit information with our affiliates. Examples of the kind of credit information that you may direct us not to share include the nonpublic personal information you provide in your application or that we obtain about you from nonaffiliated third parties, such as credit bureaus. If you don’t want such information shared, you may write to us at:
Norfolk Fire DepartmentFederal Credit Union Attention: Kathy Galland, CEO 4100 E Virginia Beach Blvd. Norfolk, Virginia 23502.
Please provide your name, address, social security number and account numbers. Your request not to share credit information does not include information we are permitted to share by law, such as information related solely to our experiences or transactions with you. Your account balance and payment history are examples of transaction and experience information that we are always permitted to share with our affiliates. _________________________________________________________
