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Lost or Stolen Visa Cards
24 Hours a day

Credit Card: 800-991-4964
Debit Card:  800-238-2827


Lost or Stolen Checks
Please contact member service representative in person during normal business hours.

Contact Us

You can reach us in person, by phone or even through email.  We will be glad to assist you.
Feel free to email us with any comments or suggestions you may have.  


Postal Address   Email Address
4100 E. Virginia Beach Blvd
Norfolk, VA
23502-3332

  Kathy Galland:                 kgalland@norfolkfirefcu.org
Kathy Roehm:                   kroehm@norfolkfirefcu.org
Supervisory Committee: supercom@norfolkfirefcu.org
Phone Numbers   Phone Extensions
Main Office:    757-857-5389
Automated:     757-857-4420
Automated:     877-768-5408 (Toll free)
Fax:                   757-857-4624
Lost / Stolen Visa   800-991-4964
Lost / Stolen Debit Card  800-991-4965
  x201     Kathy Galland          CEO
x208     Kathy Roehm            Operations Manager 
x204     Frankee Miller         P.T. Title Clerk
x205     Linda Dunaway        Teller/MSR
x206    
x207     Leann Baez               Junior Loan Officer
x209     Kenny Alligood         IT Tech
x210    
x211     Kay Stabler                Asset Recovery Specialist
x214     Gerry Jernigan          P.T. Accounting
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